Warranty.

From 5 years to 20 years, our warranties are deliberately long-lasting. That’s because we invest time and expertise into manufacturing and sourcing the highest-quality flooring. We do that to ensure that our flooring lasts for many years, looks great in any setting, and is easy to clean and care for.

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So what is great about Apexa Warranty

Flooring products should provide full warranty documentation that’s directly applicable to the product you’ve bought. This will give you all the information you need and, along with our cleaning and protection guides, you’ll have everything you need to love your floor forever.

If you own our flooring and you need to make a claim on the warranty, please contact the retailer you bought your flooring from. They will be able to help you with your issues.

When we say our warranties are ‘industry-leading’, we mean it. Protecting against more than just food and drink stains, we’re so confident in the quality of all our flooring that we’re happy to guarantee its performance, appearance, wearability, and protection. For carpets, that means our warranty covers absolutely any stain, except gloss paint.

See downloads below for more information

Product Warranty Information.

Illuma Deluxe Ivory Glaze

Carpet Warranty Information

Carpet Warranty

Download
Auralis Neraya Sands Urban Nile Oak

Laminate Flooring Warranty

Laminate Flooring Warranty

Download
Aurora LVT Flooring

LVT / SPC Warranty

LVT /SPC Flooring

Download
Charisma Vinyl Flooring

Vinyl Flooring Warranty

Vinyl Flooring Warranty

Download